{"id":13173,"date":"2026-10-19T14:33:28","date_gmt":"2026-10-19T14:33:28","guid":{"rendered":"https:\/\/support.alfaview.com\/?page_id=13173"},"modified":"2026-10-19T14:34:19","modified_gmt":"2026-10-19T14:34:19","slug":"cancel-subscriptions","status":"publish","type":"page","link":"https:\/\/support.alfaview.com\/en\/administration\/company\/cancel-subscriptions\/","title":{"rendered":"Cancel subscriptions (Paying Customers)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you&#8217;d like to cancel your alfaview subscription as a paying customer, there are several ways to do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"cancellation-via-subscription-management\">Cancellation via Subscription Management<a href=\"#cancellation-via-subscription-management\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>Log in to Subscription Management. You\u2019ll find instructions on the \u201c<a href=\"https:\/\/support.alfaview.com\/en\/administration\/company\/managing-your-subscription-paying-customers\/#the-path-to-subscription-management\">The path to subscription management<\/a>\u201d page.<\/li>\n\n\n\n<li>Once you\u2019re logged in, navigate to <strong>My subscriptions<\/strong>. Here you\u2019ll find a list of all the alfaview plans you\u2019ve purchased.<\/li>\n\n\n\n<li>Open the three-dot menu next to the subscription you want to cancel and click <strong>Cancel<\/strong>.<\/li>\n\n\n\n<li>A window with a warning message will open. Read it and then click the <strong>Confirm<\/strong> button.<\/li>\n\n\n\n<li>Your subscription will automatically expire at the end of the current billing period.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/10\/alfaview_company_subscriptionmanagement-cancel_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"193\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/10\/alfaview_company_subscriptionmanagement-cancel_en.png\" alt=\"You can cancel your subscription in Subscription Management.\" class=\"wp-image-13182\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/10\/alfaview_company_subscriptionmanagement-cancel_en.png 1000w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/10\/alfaview_company_subscriptionmanagement-cancel_en-767x148.png 767w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/10\/alfaview_company_subscriptionmanagement-cancel_en-300x58.png 300w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><figcaption class=\"wp-element-caption\">&#8220;My subscriptions&#8221; within the subscription management.<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"cancellation-form\">Cancellation Form<a href=\"#cancellation-form\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can also find the <a href=\"https:\/\/alfaview.com\/en\/contract-cancellation\" data-type=\"link\" data-id=\"https:\/\/alfaview.com\/en\/contract-cancellation\">online cancellation form<\/a> on our website, alfaview.com. You are welcome to use this form to cancel your paid subscription with alfaview. Please be sure to review the linked <a href=\"https:\/\/alfaview.com\/en\/privacy\" data-type=\"link\" data-id=\"https:\/\/alfaview.com\/en\/privacy\">privacy policy<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p class=\"wp-block-paragraph\">If you have any trouble canceling your subscription, please feel free to contact our <a href=\"https:\/\/support.alfaview.com\/en\/troubleshooting\/log-files-and-contacting-support\/#i-need-support\" data-type=\"link\" data-id=\"https:\/\/support.alfaview.com\/en\/troubleshooting\/log-files-and-contacting-support\/#i-need-support\">support team<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;d like to cancel your alfaview subscription as a paying customer, there are several ways to do so.<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":4521,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13173","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/13173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=13173"}],"version-history":[{"count":5,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/13173\/revisions"}],"predecessor-version":[{"id":13193,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/13173\/revisions\/13193"}],"up":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/4521"}],"wp:attachment":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=13173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}