{"id":343,"date":"2023-10-12T08:34:34","date_gmt":"2023-10-12T08:34:34","guid":{"rendered":"https:\/\/support.alfaview.com\/?page_id=343"},"modified":"2026-03-26T07:51:38","modified_gmt":"2026-03-26T07:51:38","slug":"signup-and-login","status":"publish","type":"page","link":"https:\/\/support.alfaview.com\/en\/first-steps\/signup-and-login\/","title":{"rendered":"Signup and Login"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/signup-and-login\/#alfaview-for-business-non-profit-education-and-events\">alfaview for Business, Non-Profit, Education and Events<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/signup-and-login\/#alfaview-for-personal-use\">alfaview for personal use<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/signup-and-login\/#login-as-user\">Login as user<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/signup-and-login\/#login-as-guest\">Login as guest<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"alfaview-for-business-non-profit-education-and-events\">alfaview for Business, Non-Profit, Education and Events<a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/getting-started\/signup-and-login\/#create-customer-account\"><\/a><a href=\"#alfaview-for-business-non-profit-education-and-events\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>Use alfaview in a professional environment for collaborating work, learning or meetings. Invite other users and guests to your alfaview company.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"book-a-company\">Book a company<a href=\"#book-a-company\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h3>\n\n\n\n<p>Use the <a href=\"https:\/\/alfaview.com\/en\/pricing\/\">price calculator<\/a> on the alfaview website to book a company that meets your needs and requirements. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the alfaview team has created your company, you will receive an e-mail containing a link to set a password for your user account.<\/li>\n\n\n\n<li>To access the alfaview app and administration interface, log in with your e-mail address and password. You can now <a href=\"https:\/\/support.alfaview.com\/en\/administration\/user-management\/invite-user\/\">create new users<\/a>, <a href=\"https:\/\/support.alfaview.com\/en\/administration\/room-management\/guest-link\/\">invite guests<\/a> and <a href=\"https:\/\/support.alfaview.com\/en\/administration\/room-management\/\" data-type=\"link\" data-id=\"https:\/\/support.alfaview.com\/en\/administration\/room-management\/\">configure your alfaview rooms<\/a>.<\/li>\n\n\n\n<li>If you wish to adjust your current plan, please get in touch with your customer consultant or the <a href=\"https:\/\/alfaview.com\/en\/contact\/\">alfaview team<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"alfaview-for-personal-use\">alfaview for personal use<a href=\"#alfaview-for-personal-use\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>The <strong>Free <\/strong>plan allows private individuals to use alfaview permanently without charge. Upon registration, you will receive a user account and your own company with one alfaview room. <a href=\"https:\/\/support.alfaview.com\/en\/administration\/meetings\/\">Create meetings<\/a> and <a href=\"https:\/\/support.alfaview.com\/en\/administration\/user-management\/invite-user\/\">invite users<\/a> and <a href=\"https:\/\/support.alfaview.com\/en\/administration\/room-management\/guest-link\/\">guests<\/a> to your company. Please note that this free plan is for private use only.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>Go to the <a href=\"https:\/\/alfaview.com\/en\/pricing\/\">Pricing page<\/a> of the website.<\/li>\n\n\n\n<li>Switch to the <strong>Private<\/strong> tab.<\/li>\n\n\n\n<li>Click the <button class=\"av-button av-button--primary\">Sign up for free<\/button> button.<\/li>\n\n\n\n<li>You will now be forwarded to the registration form.<\/li>\n<\/ul>\n\n\n\n<p>Create your own company with the corresponding user account.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter the name of your company in the text field <strong> Name of the alfaview company<\/strong>.<\/li>\n\n\n\n<li>Then, enter your e-mail address, first name and last name in the input fields.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_free-company-create_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"648\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_free-company-create_en.png\" alt=\"Sign up page to create an alfaview account for your personal use\" class=\"wp-image-10161\" style=\"width:250px\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_free-company-create_en.png 624w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_free-company-create_en-289x300.png 289w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/a><figcaption class=\"wp-element-caption\">Use alfaview for free as a private individual<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p><strong>Please note that the email address with which you have registered will be linked to your alfaview company and that it will therefore not be possible to change it at a later date.<\/strong><\/p>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the <button class=\"av-button--primary av-button\">Create company<\/button> button to complete the registration.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"login-as-user\">Login as user<a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/getting-started\/signup-and-login\/#login-as-a-user\"><\/a><a href=\"#login-as-user\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>Users are provided with their own user account which allows them to access an alfaview company. This account can be used to access the alfaview app, web client, and administration interface. From there, users can manage their profile settings and access alfaview rooms they have permission for.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>When first starting the alfaview app, enter your user information. The login information is saved and will only be needed again when logging out.<\/li>\n\n\n\n<li>You can change your <a href=\"https:\/\/support.alfaview.com\/en\/administration\/general\/personal-profile\/\">Profile<\/a> on the <a href=\"https:\/\/app.alfaview.com\/#\/login\">administration interface<\/a>.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_login_app_en-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"536\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_login_app_en-1.png\" alt=\"Login page for the alfaview app.\" class=\"wp-image-10166\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_login_app_en-1.png 1000w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_login_app_en-1-300x161.png 300w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_login_app_en-1-768x412.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><figcaption class=\"wp-element-caption\"> Login in the alfaview app <\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"login-as-guest\">Login as guest<a href=\"https:\/\/support.alfaview.com\/en\/first-steps\/getting-started\/signup-and-login\/#registration-as-a-guest\"><\/a><a href=\"#login-as-guest\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>As a guest, you do not have your own alfaview user account. Instead, you enter a room by clicking the invitation link sent to you.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>Click on the invitation link. Alternatively, copy and paste the full link into your internet browser&#8217;s address bar.<\/li>\n\n\n\n<li>If your name is not already entered, please click on the <strong>Your name<\/strong> input field and enter your name.<\/li>\n\n\n\n<li>Click the <button class=\"av-button av-button--primary\">Join with alfaview app<\/button> button to enter the alfaview room with the app. Alternatively, you can enter the room via the web client by clicking the <button class=\"av-button av-button--default\">Join with browser<\/button> button.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_invitation_join_meeting_en-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"780\" height=\"442\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_invitation_join_meeting_en-1.png\" alt=\"Enter the room as a guest. Here you can enter your name and decide whether you want to join via the app or the web client.\" class=\"wp-image-10168\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_invitation_join_meeting_en-1.png 780w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_invitation_join_meeting_en-1-300x170.png 300w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_invitation_join_meeting_en-1-768x435.png 768w\" sizes=\"auto, (max-width: 780px) 100vw, 780px\" \/><\/a><figcaption class=\"wp-element-caption\">Join an alfaview room as a guest<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p>We recommend using the alfaview app, as access via the internet browser can be deactivated by the room administrator. Access via the internet browser is also not possible on mobile devices.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>alfaview for Business, Non-Profit, Education and Events alfaview for personal use Login as user Login as guest alfaview for Business, Non-Profit, Education and Events Use alfaview in a professional environment for collaborating work, learning or [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":64,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-343","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=343"}],"version-history":[{"count":3,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/343\/revisions"}],"predecessor-version":[{"id":10988,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/343\/revisions\/10988"}],"up":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/64"}],"wp:attachment":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}