{"id":485,"date":"2023-10-13T07:08:42","date_gmt":"2023-10-13T07:08:42","guid":{"rendered":"https:\/\/support.alfaview.com\/?page_id=485"},"modified":"2025-11-19T14:16:21","modified_gmt":"2025-11-19T14:16:21","slug":"personal-profile","status":"publish","type":"page","link":"https:\/\/support.alfaview.com\/en\/administration\/general\/personal-profile\/","title":{"rendered":"Personal profile and security"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>The profile offers the possibility to view personal data and permissions. You can also change your password and manage the two-factor authentication.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to your alfaview account on the <a href=\"https:\/\/app.alfaview.com\/#\/login\">administration page<\/a>.<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Profile&nbsp;<\/strong>in the menu bar on the left.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-profile_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"538\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-profile_en.png\" alt=\"The user profile in the alfaview administration interface.\" class=\"wp-image-9343\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-profile_en.png 1000w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-profile_en-300x161.png 300w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-profile_en-768x413.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><figcaption class=\"wp-element-caption\">Personal Profile<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"your-profile\">Your profile<a href=\"#your-profile\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>In the <strong>Your profile<\/strong> tab, you can see which <a href=\"https:\/\/support.alfaview.com\/en\/administration\/general\/user-permissions\/\">user permissions<\/a> you have in your company. You can also edit your personal data here.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To update your title, initials, first and last name, and city, click on the input fields.<\/li>\n\n\n\n<li>Enter the new information.<\/li>\n\n\n\n<li>Save the changes by clicking the <button class=\"av-button av-button--primary\">Save<\/button> button.<\/li>\n<\/ul>\n\n\n\n<p>In addition to the personal data, the language can also be adjusted. This influences the display language of the administration interface.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the drop-down menu under Locale. Choose between <strong>English<\/strong> and <strong>German<\/strong> from the list.<\/li>\n\n\n\n<li>Click the <button class=\"av-button--primary av-button\">Save<\/button> button to apply your changes.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"change-password\">Change password<a href=\"#change-password\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>You can update your current password in the <strong>Change password<\/strong> tab.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>Enter your current password in the first input field.<\/li>\n\n\n\n<li>Then enter your new password in the second input field.<\/li>\n\n\n\n<li>Confirm your new password by entering it again in the third input field.<\/li>\n\n\n\n<li>Click the <button class=\"av-button av-button--primary\">Save<\/button> button to apply the changes to your password.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-password_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"538\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-password_en.png\" alt=\"The password can be changed in the user profile.\" class=\"wp-image-9346\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-password_en.png 1000w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-password_en-300x161.png 300w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_administration-password_en-768x413.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><figcaption class=\"wp-element-caption\">Change password<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p>Once you have changed your password, you will need to log in again.<br>If you forgot your password, please use the function&nbsp;<a href=\"https:\/\/app.alfaview.com\/#\/reset-password\/\">Reset Password<\/a>&nbsp;to receive a new password by e-mail.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"two-factor-authentication\">Two-factor authentication<a href=\"https:\/\/support.alfaview.com\/en\/administration\/general\/personal-profile\/#two-factor-authentication\"><\/a><a href=\"#two-factor-authentication\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>With two-factor authentication, you can enhance the security of your account even further.<br>When this option is enabled, an authentication code generated by an authentication app or software will be required for every login.<\/p>\n\n\n\n<p>Refer to the page <a href=\"\/en\/administration\/general\/two-factor-authentication\/\">Two-factor authentication<\/a> for more information and a guide to activate the function.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_2fa_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"363\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_2fa_en.png\" alt=\"If you have set up two-factor authentication, a code must always be entered when logging into alfaview.\" class=\"wp-image-9348\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_2fa_en.png 400w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_2fa_en-300x272.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><figcaption class=\"wp-element-caption\">Authentication of the login<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can update your personal details (e.g. name or city), change your password or manage your two-factor authentication for a more secure experience.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":464,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-485","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=485"}],"version-history":[{"count":0,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/485\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/464"}],"wp:attachment":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}