{"id":960,"date":"2023-10-23T06:41:47","date_gmt":"2023-10-23T06:41:47","guid":{"rendered":"https:\/\/support.alfaview.com\/?page_id=960"},"modified":"2026-03-31T10:08:16","modified_gmt":"2026-03-31T10:08:16","slug":"chat-messages","status":"publish","type":"page","link":"https:\/\/support.alfaview.com\/en\/alfaview-app\/alfaview-room\/primary-and-secondary-controls\/chat-messages\/","title":{"rendered":"Chat messages"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<button class=\"wp-block-alfaview-button av-button-main-menu av-button-grey\" disabled aria-hidden=\"true\"><i class=\"icon icon-ic_chat_24dp\"><\/i><\/button>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Click the <strong>Group chat<\/strong> icon in the secondary menu to display the messages.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write a message in the input field at the bottom of the sidebar.<\/li>\n\n\n\n<li>Press the Enter key to send the message. Alternatively, you can click on the <strong>Send<\/strong> icon next to the input field.<\/li>\n\n\n\n<li>New messages are indicated by a red notification point next to the <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-690\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/10\/icon-chat.png\" alt=\"\"><strong> Group chat<\/strong> symbol in the secondary menu.<\/li>\n\n\n\n<li>Messages are visible to all participants in a conference room, including the breakout groups.<\/li>\n\n\n\n<li>Participants re-entering the conference room cannot access the message history.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"copy-group-chat-history\">Copy group chat history<a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/meeting-room\/chat-messages\/#copy-group-chat-history\"><\/a><a href=\"#copy-group-chat-history\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>In order to copy the group chat history you need to right-click the group message window and choose <em>Copy chat history<\/em>. The chat history is now in your clipboard and can be used in third party software.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_groupchat_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"881\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_groupchat_en.png\" alt=\"The group chat in the alfaview secondary menu.\" class=\"wp-image-11207\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_groupchat_en.png 400w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_groupchat_en-136x300.png 136w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><figcaption class=\"wp-element-caption\">The message list<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"write-short-message\">Write short message<a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/meeting-room\/chat-messages\/#write-short-message\"><\/a><a href=\"#write-short-message\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<p>The <em>Write short message<\/em> function is used to send messages directly to other participants, which only they can see.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>To send a short message, first open the <strong>participant list <\/strong><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2099\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/icon-participants.png\" alt=\"\">.<\/li>\n\n\n\n<li>Hover the mouse over the participant you want to send a message to.<\/li>\n\n\n\n<li>Click on the <strong>context menu <\/strong><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2121\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/dots.png\" alt=\"\"> or right-click on the participant.<\/li>\n\n\n\n<li>Now select <em>Write short message<\/em>.<\/li>\n\n\n\n<li>A text box will open in which you can compose your message.<\/li>\n\n\n\n<li>Then click <button class=\"av-button av-button--primary\">Send<\/button> to send the message.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p>Short messages are only available from alfaview version 8.18.1. If you still have an older version installed, you will not be able to receive or send short messages.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_write-shortmessage_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"884\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_write-shortmessage_en.png\" alt=\"You can also send short messages via the context menu of the respective participants. \" class=\"wp-image-11208\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_write-shortmessage_en.png 400w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2026\/03\/alfaview_write-shortmessage_en-136x300.png 136w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><figcaption class=\"wp-element-caption\">Write short message<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"receive-short-message\">Receive short message<a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/meeting-room\/chat-messages\/#receive-short-message\"><\/a><a href=\"#receive-short-message\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>When you receive a short message, it will be displayed at the bottom of the <a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/alfaview-room\/participant-videos-and-presentation-area\/\">stage<\/a>. You can either close it or reply to it.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_receive-shortmessage_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"155\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_receive-shortmessage_en.png\" alt=\"A received text message. It appears at the bottom of the stage.\" class=\"wp-image-8909\"\/><\/a><figcaption class=\"wp-element-caption\">Short message received<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"reply-to-short-message\">Reply to short message<a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/meeting-room\/chat-messages\/#reply-to-short-message\"><\/a><a href=\"#reply-to-short-message\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>In order to reply to a short message, click on it so that the <button class=\"av-button av-button--primary\">Reply<\/button> button appears.<\/li>\n\n\n\n<li>By clicking <button class=\"av-button av-button--primary\">Reply<\/button> a text box will appear where you can enter the text.<\/li>\n\n\n\n<li>Clicking <button class=\"av-button av-button--primary\">Send Reply<\/button> will send the message.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_reply_shortmessage_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"209\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/11\/alfaview_reply_shortmessage_en.png\" alt=\"You can reply directly to a short message. The reply window also appears at the bottom of the stage.\" class=\"wp-image-8911\"\/><\/a><figcaption class=\"wp-element-caption\">Reply to short message<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-alfaview-callout\">\n<p>To be able to reply to short messages you need the <em>Allow chat<\/em> permission otherwise the <button class=\"av-button av-button--primary\">Reply<\/button> button will not be displayed.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"write-short-message-to-group\">Write short message to group<a href=\"https:\/\/support.alfaview.com\/en\/alfaview-app\/meeting-room\/chat-messages\/#write-short-message-to-group\"><\/a><a href=\"#write-short-message-to-group\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ul class=\"wp-block-list\">\n<li>Open the <strong>participants list <\/strong><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2099\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/icon-participants.png\" alt=\"\">.<\/li>\n\n\n\n<li>Click the <strong>context menu<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2121\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/dots.png\" alt=\"\"> or right-click the group you want to send the message to.<\/li>\n\n\n\n<li>Then select <em>Short message to this group<\/em>.<\/li>\n\n\n\n<li>Enter the desired message in the new text box.<\/li>\n\n\n\n<li>Send the message by clicking <button class=\"av-button av-button--primary\">Send<\/button>.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/09\/alfaview_shortmessage-to-groups_en.png\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"202\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/09\/alfaview_shortmessage-to-groups_en.png\" alt=\"You can send a short message to all participants in a subgroup or room using the context menu.\" class=\"wp-image-7115\" srcset=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/09\/alfaview_shortmessage-to-groups_en.png 426w, https:\/\/support.alfaview.com\/wp-content\/uploads\/2025\/09\/alfaview_shortmessage-to-groups_en-300x142.png 300w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/a><figcaption class=\"wp-element-caption\">Short message to group<\/figcaption><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"write-a-short-message-to-all-groups-participants\">Write a short message to all groups\/participants<a href=\"#write-a-short-message-to-all-groups-participants\" class=\"av-heading-anchor\"><i class=\"bi bi-link\"><\/i><\/a><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the <strong>participants list<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2099\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/icon-participants.png\" alt=\"\">.<\/li>\n\n\n\n<li>Click the <strong>context menu <\/strong><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-2121\" style=\"width: 20px;\" src=\"https:\/\/support.alfaview.com\/wp-content\/uploads\/2023\/12\/dots.png\" alt=\"\"> next to the room name or right-click on the room name.<\/li>\n\n\n\n<li>Then select <em>Short message to all groups<\/em>.<\/li>\n\n\n\n<li>Enter the desired message in the new text box.<\/li>\n\n\n\n<li>Send the message by clicking <button class=\"av-button av-button--primary\">Send<\/button>.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stay in touch with other participants &#8211; write private messages or use the group chat to communicate with everyone in the room.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":644,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-960","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/960","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/comments?post=960"}],"version-history":[{"count":2,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/960\/revisions"}],"predecessor-version":[{"id":11209,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/960\/revisions\/11209"}],"up":[{"embeddable":true,"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/pages\/644"}],"wp:attachment":[{"href":"https:\/\/support.alfaview.com\/en\/wp-json\/wp\/v2\/media?parent=960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}