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Account Management

As a company owner or manager of a company, you can access and edit information about your quotas, API keys and add-ins in alfaview. You can also change the company name or delete your company.

Account Management

You can find your account management on the alfaview administration page.

  • Login to the administration page of your alfaview account.
  • Click on Account Management in the menu on the left side of the administration interface.
  • You can now make various changes and view information about your account in the General, Quotas, API Keys and Add-ins tabs.


You can change your company name in the General tab. You can also link to your company’s privacy information. This will be displayed to participants before they enter one of your alfaview rooms.

Manage the general settings of your account

You can also permanently delete your company in this tab.

Change company name

  • To do this, click on the input field with the current name.
  • Enter the new name.
  • Confirm the changes by clicking the blue button.

Linking to privacy policy

  • Click in the input box and enter the URL of your privacy policy.
  • Confirm your entry by clicking the blue button.
  • If you want to delete the previously entered privacy policy, click the grey button.

Permanently delete a company

  • Click on the red button.
  • Confirm the deletion by clicking on the red button in the new window that opens.
  • You will then receive an e-mail asking you to confirm the deletion.

Please note that when you delete a company, all of its data (users, rooms, guest links and group links) will be deleted and you will lose all your access rights.


Various quotas of your account

This tab shows the quotas for your rooms and meetings, as well as the quotas available to you for the transcription feature.


  • Room Type
    The room types you have booked are displayed. You can also see how many rooms are available to you, how many you have already used, and how many rooms you have left to use.
  • Participants
    This shows how many participants can join a room.
  • Spectators
    This quota indicates how many spectators can join your alfaview rooms.
  • Groups
    Here you can see how many groups you can create per alfaview room and how many groups are still available to you.


  • Meeting Type
    This shows the types of meetings you have. It also shows the limit of meetings you can hold simultaneously.
  • Participants
    This quota indicates how many participants can join a meeting.
  • Spectators
    This shows how many spectators can join your meeting.
  • Groups
    This shows how many groups you can create per meeting.


This quota shows you how many minutes and hours of transcription time you have used and how much time you have left.

It also shows you when your transcription quota is renewed.

API Keys

In the API Keys tab you can create your own API keys to integrate alfaview with third party software. Instructions on how to obtain your API credentials can be found on the Request your API credentials page.

Manage your API Keys

If you are already using one or more API keys, you can view them in the list. You can deactivate the API key by clicking on the grey button. Confirm the deactivation in the new window by clicking on the red button.

You can find the most commonly used APIs by clicking on the Documentation button.


Manage your Add-Ins

You can add alfaview as an add-in to Outlook. You can find installation instructions and information about using the add-in on the Add-In for Microsoft Outlook 365 page.

Last updated on January 8th, 2024, 10:41 am